Frequently Asked Questions
1. How much is postage and packaging?
We try to keep postal costs as low as possible, shipping is £3.95 Signed for. This is a flat-rate cost no matter how many products you purchase.
If you live locally to me, please send me a message on the Unboxed Vintage facebook page or Instagram to organise free drop-off or collection. The links to these can be found at the bottom of this page.
2. What is your returns policy?
3. What are your products made from?
We make our wax melts and candles using soy wax. Any dyes used are vegan friendly, and only use biodegradable glitter sourced from licenced Bioglitter® licensed sellers. The bioglitter is made from biodegradable cellulose which decomposes without causing harm to the environment.
4. How do you package your products
All wax melt snapbars are packaged in biodegradable sleeves which have been manufactured from plant-starch.
Our Season Themed boxes are currently packaged in plastic which can be recycled or re-used and we are currently seeking to improve on this.
To post our orders out, these are packaged in cardboard boxes, we also use eco-friendly packing peanuts which are made from plant starches which dissolve in water!